Fiable
Paiement très rapide MAIS, les offres sont souvent très maigres, les agents semblent parfois incompétents ou suivent une trame pas adaptée du tout. Même en étant VIP, ils jouent sur leurs règles pour ne pas donner de bonus en plus, et réduire leur perte sur cela. Il y a beaucoup mieux en termes de service client et de service financier, mais dans l'ensemble, cela reste une plateforme fiable.
Date de l'expérience: 10 octobre 2024
Hello Delthi,
Thank you for taking the time to share your feedback. We’re happy to hear that you’ve experienced quick payouts with us, but we’re sorry to learn that you feel disappointed with our offers and support.
We strive to provide a variety of bonuses and promotions for our players, including:
- Monday Cashback
- Wednesday Free Spins
- Weekend Deposit Offers available on Telegram
- Provider Tournaments & Challenges with exciting rewards
- Rakeback through "Coinz", which you can use in our shop to buy the bonus of your choice
- Bonus on request, provided you meet eligibility requirements
Regarding your concerns about customer support, we aim to deliver efficient and tailored assistance to all our players. If you feel that your recent interactions haven’t met your expectations, we encourage you to reach out to us again at [email protected] with more details. We’d be happy to review your case and ensure a better experience going forward.
Thank you again for your input. Your feedback is essential in helping us grow and improve.
Best regards,
Casinozer Support Team